Shawn
Administrator
Posts: 16,266 
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Post by Shawn on Dec 8, 2020 7:13:23 GMT -5
At the bottom of their page they have a chat button you can fill it out if it's after hours and somebody will get back to you. It may take a day or two. Same thing with Facebook messages. I'm not sure if they have texting anymore.
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Post by rebeccae5 on Dec 16, 2020 13:09:06 GMT -5
My 11/21 order arrived yesterday! Whew! My 11/27 will arrive in early January they said.
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Sher
AGA Farmer
Posts: 7,025
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Post by Sher on Dec 16, 2020 15:16:59 GMT -5
I'm glad the first one finally arrived. Disappointing about the long wait for the second one.
I think Amazon Prime has spoiled us. Click the Add to Cart button, check out, and almost instant gratification on the package delivery.
Almost everyone else seems slow now!
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Post by clumsythumbs on Dec 17, 2020 10:10:57 GMT -5
I'm glad the first one finally arrived. Disappointing about the long wait for the second one.
I think Amazon Prime has spoiled us. Click the Add to Cart button, check out, and almost instant gratification on the package delivery.
Almost everyone else seems slow now!
So true... I can handle the slow(er) ship times, but I get a little impatient and frustrated in that it often takes so long to get update/progress. It will be a week or 10 days and no news of what is happening. I have not ordered from AG for over a year and half, but as I had complained here on the site, I would often get the package and then the next day an email that says, "Good news! Your order has shipped." So long there is good communication, I can (try) to be patient and wait. We are spoiled these days though. |
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Shawn
Administrator
Posts: 16,266
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Post by Shawn on Dec 17, 2020 10:30:13 GMT -5
It is hard with this pandemic. Many people are working remotely and only thru emails, texts or chat. I have found that with at least 6 different companies I have contacted since May. So yes longer response/reply times but it does get done.
It stinks but nothing we can really do  |
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