mike
The Pepper King
Posts: 3,661 
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Post by mike on Jan 27, 2020 15:54:10 GMT -5
I don't know what that is.
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Shawn
Administrator
Posts: 16,265 
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Post by Shawn on Jan 27, 2020 16:00:04 GMT -5
I don't know what that is.
What browser do you use
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mike
The Pepper King
Posts: 3,661
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Post by mike on Jan 27, 2020 17:43:48 GMT -5
Firefox, but I get errors in Edge, too,
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Shawn
Administrator
Posts: 16,265
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Post by Shawn on Jan 27, 2020 17:47:07 GMT -5
Let me ask Mark when he gets home.
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Shawn
Administrator
Posts: 16,265
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Post by Shawn on Jan 27, 2020 17:52:18 GMT -5
Mark called and I asked him. He thinks your DNS Servers are not working. He suggests you change them. They are in the Windows settings somewhere.
1.1.1.1 (Primary DNS)
1.0.0.1 (Secondary DNS)
NOTE: Make note of your current ones as a backup. Also I think this happened to us last year or so.
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mike
The Pepper King
Posts: 3,661
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Post by mike on Jan 28, 2020 17:28:01 GMT -5
I made the change. I am still getting the error, but less often. Also, my internet connection speed seems faster. This is the Google server settings, right?
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Shawn
Administrator
Posts: 16,265
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Post by Shawn on Jan 29, 2020 0:19:12 GMT -5
Yes. We use that. As well.
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Shawn
Administrator
Posts: 16,265
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Post by Shawn on Jan 29, 2020 7:57:15 GMT -5
I will let Mark know and se3e if he suggests anything else
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Post by KarenR on Jan 29, 2020 9:36:02 GMT -5
Mike, when you said that everything works from your phone were you on your home network or using your cellular network?
Also, have you tried connecting from work?
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mike
The Pepper King
Posts: 3,661
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Post by mike on Jan 29, 2020 16:42:34 GMT -5
Using my cellular network.
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Post by KarenR on Jan 29, 2020 18:48:58 GMT -5
Can you change your phone to use your home network and then retest. Your problem may be a home network setting. Have you reset your router. Just unplug the electric and let it set a minute. There may also be a red reset switch on the back of the router.
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mike
The Pepper King
Posts: 3,661
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Post by mike on Jan 29, 2020 19:40:17 GMT -5
My phone is set up to use the home network. I just don't use my phone for anything more than as a phone once home. I played with it for a while with no problems over wifi. My problem seems to be logging in mostly. Once I get logged in, now. It seems to work OK most of the time.
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