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Post by keilla on Apr 14, 2023 12:24:39 GMT -5
Hi Everyone, I'm having an issue with my Farm 24 XL (over a year old so out of warranty). The light on one side is not working. It's something in the main component, because I placed the cord from the other side into the light and it works fine. I ordered a new adapter to get power from an outlet directly, but it barely lights up the display. Obviously I need more power. Does anyone know which adapter to order? Here is the one I got that doesn't supply enough power - www.amazon.com/gp/product/B0B2RLKLMH/ref=ppx_yo_dt_b_asin_title_o04_s00?ie=UTF8&psc=1I don't want to contact Aerogarden. I've tried this before when I've had other issues out of warranty and they simply won't help unless you are in warranty. Thanks!
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Shawn
Administrator
Posts: 16,221
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Post by Shawn on Apr 15, 2023 4:31:14 GMT -5
I am sorry to hear you are having issues. It has been so long since I have looked at the back of my unit or the cords that I honestly do not know what powers what anymore. Hopefully someone can assist. I would look but I can not twist myself in such a way to do so for the space it is in.
As for AG, have you tried to ask if they would sell you a power cord? I have contacted them for out of warranty issues in the past and they offered to sell me items at a discounted price. I have not done this in a while so things may have changed. I would try to call again, someone else may answer and you may get a different response.
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Post by lynnee on Apr 15, 2023 16:04:47 GMT -5
Chat works well with Aerogarden issues.
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