Post by clovergirl on Oct 2, 2024 11:29:34 GMT -5
Hi all, long time lurker here.
Got this email today:
Dear Valued AeroGarden Customer,
We are saddened to announce the closing of AeroGarden effective January 1, 2025. This was a difficult decision, but one that became necessary due to a number of challenges with this business. First, we want to express our deepest gratitude for your loyalty and support. Second, we intend to wind down operations in a manner that will inspire you to enjoy indoor gardening through the holiday season and beyond.
What to expect
Throughout this transition, our customer service team will be available for support via aerogarden.com/contact-us. To purchase our products prior to closing, you have two options:
Aerogarden.com. Products will be available for purchase through October 7, 2024. You may access your account and its history through March 1, 2026.
Our products will continue to be available on Amazon through the end of the year.
Additionally, the AeroGarden app, which supports AeroGarden Wi-Fi gardens and Indoor Grow Lights via bluetooth technology, will be available for an extended period of time. We will inform you of its longer-term status as we work through the transition period. You can operate your AeroGarden systems without the app as described in the user manual for the applicable product, which can be found at aerogarden.com/all-product-manuals.html.
Warranty information
All AeroGarden Gardens purchased on or after November 1, 2024, will be covered by a 90-day limited warranty. This will replace the one-year warranty described in the user manual that comes with the unit. Warranty claims should be submitted as outlined in the user manual and the full 90-day limited warranty, details of which will be available on aerogarden.com by the end of October. We encourage you to keep this in mind when making purchases.
Moving forward
There are a number of online sellers offering seed pods that might serve as a replacement for the AeroGarden seed pods. We encourage you to explore these options as you look to get the most out of your AeroGarden growing system well into the future.
AeroGarden would not have been the brand it is without you. Your passion for growing fresh, healthy food at home inspired us every step of the way. Thank you for being among our biggest supporters and know that we will be here for you through this transition.
Sincerely,
The AeroGarden Team
We are saddened to announce the closing of AeroGarden effective January 1, 2025. This was a difficult decision, but one that became necessary due to a number of challenges with this business. First, we want to express our deepest gratitude for your loyalty and support. Second, we intend to wind down operations in a manner that will inspire you to enjoy indoor gardening through the holiday season and beyond.
What to expect
Throughout this transition, our customer service team will be available for support via aerogarden.com/contact-us. To purchase our products prior to closing, you have two options:
Aerogarden.com. Products will be available for purchase through October 7, 2024. You may access your account and its history through March 1, 2026.
Our products will continue to be available on Amazon through the end of the year.
Additionally, the AeroGarden app, which supports AeroGarden Wi-Fi gardens and Indoor Grow Lights via bluetooth technology, will be available for an extended period of time. We will inform you of its longer-term status as we work through the transition period. You can operate your AeroGarden systems without the app as described in the user manual for the applicable product, which can be found at aerogarden.com/all-product-manuals.html.
Warranty information
All AeroGarden Gardens purchased on or after November 1, 2024, will be covered by a 90-day limited warranty. This will replace the one-year warranty described in the user manual that comes with the unit. Warranty claims should be submitted as outlined in the user manual and the full 90-day limited warranty, details of which will be available on aerogarden.com by the end of October. We encourage you to keep this in mind when making purchases.
Moving forward
There are a number of online sellers offering seed pods that might serve as a replacement for the AeroGarden seed pods. We encourage you to explore these options as you look to get the most out of your AeroGarden growing system well into the future.
AeroGarden would not have been the brand it is without you. Your passion for growing fresh, healthy food at home inspired us every step of the way. Thank you for being among our biggest supporters and know that we will be here for you through this transition.
Sincerely,
The AeroGarden Team
Is that real? And if so, what's a good brand to start transitioning to in the long term once my light panels and pumps start going?
